Contact the Citizens Advice consumer helpline on 03454 04 05 06 a trained adviser can give you advice over the phone.
If you think a company has broken the law or acted unfairly, you might be able to report them to Trading Standards.
Information about compensation for delayed or cancelled journeys, complaining about bus services and more.
Find out about types of scam and how to spot and report scams. Look for signs to watch out for if you look after someone who could be vulnerable to scams.
If something’s gone wrong with an item you’ve bought, you may be entitled to a refund, repair or replacement.
